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Staub French Oven Snowflake White Truffle - 24cm
The French oven features the same excellent cooking characteristics as the Cocotte. The enamelled cast iron distributes heat evenly for best results and retains the temperature for a long time, so that the food stays hot throughout the meal. The Chistera drop structure creates an Aroma Rain effect: evaporating moisture is dropped back on the food, making meat tender, and enhancing the flavour of the ingredients. What makes this French oven a very special addition to any well-appointed kitchen and the perfect gift for foodies is the option of drawing on the lid. Read more
The French oven features the same excellent cooking characteristics as the Cocotte. The enamelled cast iron distributes heat evenly for best results and retains the temperature for a long time, so that the food stays hot throughout the meal. The Chistera drop structure creates an Aroma Rain effect: evaporating moisture is dropped back on the food, making meat tender, and enhancing the flavour of the ingredients. What makes this French oven a very special addition to any well-appointed kitchen and the perfect gift for foodies is the option of drawing on the lid.
The exquisite design makes the French oven really stand out and adds an interesting touch to the table when it is used for serving. With its conical form and the rounded edges, the French oven is ideal for all dishes that are frequently stirred, allowing the cooking spoon to reach every corner. Try it with recipes such as vegetable pilaf with saffron and chicken breast or a creamy risotto. The French oven is suitable for all types of hobs and can also be used inside the oven, for example to bake bread in a perfect rounded shape.
Features:
- Art edition domed lid features pine tree design.
- Stainless Steel Lid Knob.
- Enamelled cast iron for high durability.
- Suitable for all types of hobs, including induction and in the oven.
- Chistera drop structure on the lid creates the Aroma Rain effect.
- Diameter: 24cm
- Weight: 4.66kg
Care Instructions:
Oven safe to 260?C. Not suitable for use in microwave oven. Dishwasher safe, however hand washing is recommended. We recommend wooden or silicone kitchen tools to avoid damage to the enamel coating. Always allow to cool down before cleaning, run cold water over a hot pot can potentially cause cracks due to sudden change in temperature. Soak in warm water with a small amount of dishwashing liquid to remove stubborn residue. Do not heat cast iron rapidly, low to medium heat required only. We recommend that you brush your cast iron product at regular intervals with cooking oil and slowly heat it on the stove and remove excess oil with a kitchen paper towel. Do not use oven cleaners, metal brushes or scouring pads as they can damage cookware.
Located in Alsace France, Staub are manufacturers of superb quality Cast Iron cookware. The company was founded by Francis Staub in 1974. Staub offers an extensive range including cocottes, frying pans, terrines, grill pans, mussel pots etc. All the products can be used on all heat sources including induction. Staub is perfect for cooking professionals, cordon bleu chefs and the curious home cook who wants to discover the benefits of healthy and tasty cooking.
Shipping
Shipping Costs:
Free shipping for orders over $150!
These are our current shipping charges below:
Auckland (Orewa to Pokeno) - $8
Auckland Waiheke Island (Waiheke can incur an extra charge for bulky items - our team will get in touch if needed - see below) - $20
North Island Urban - $9
North Island Rural - $11
South Island Urban - $11
South Island Rural - $16.50
We know there's nothing more exciting than your online order arriving on your doorstep as quickly as possible which is why we try our very best to process all orders on the day they are placed!
While we try to have most products in our store and warehouse at all times if the product is not in stock we will order from our New Zealand-based suppliers. We will contact you to advise you of this and inform you of any delivery delays.
We focus on keeping our product prices as low as possible rather than building shipping costs into the price and then offering "free" shipping on everything. These fees are not about making money but simply recouping the shipping costs particularly for larger items.
NZ Islands Courier Charges:
If you order with us and live on a NZ Island like Waiheke and Great Barrier etc our customer care team will contact you immediately to discuss freight charges/options.
We focus on keeping our product prices as low as possible rather than building shipping costs into the price and then offering "free" shipping on everything. We therefore pay the courier fees ourselves however the fees to the Island communities have become so exorbitant we can't cover all of those costs and will discuss options.
Bulky Items:
Additional charges may also apply to bulky orderthat measure outside the normal courier package parameters. Our friendly customer care team will contact you right away if this is the case.
Processing Times:
All orders are processed during business hours (9 am – 5 pm Monday to Friday.) Orders made on weekends and public holidays will be processed the next business day.
While we try to have most products in our store and warehouse at all times if the product is not in stock we will order from our New Zealand-based suppliers. We will contact you to advise you of this and inform you of any delivery delays.
Track and trace:
We work exclusively with NZ Couriers for delivery. Once your package has left our building and been scanned on board by the courier you will receive an automated email from us with your track and trace details so you can follow its progress.
Please note: queries for missing/lost items must be completed within 14 days of despatch and queries for damaged items within 7 days of delivery. If you do not lodge a query with us within these time frames, we will be unable to make a claim with NZ Couriers.
Stock Availability
Although we are a family owned and run business with finite resources we do try and stock a broad range of products in our store and warehouse. With over 115 brands and 6,000 products sometimes we rely on our supplier partners and their warehouses to access some stock. If we don’t have a product in stock when you order it, we will do everything we can to get it as fast as possible for you.
All of our suppliers (apart from one) are New Zealand based with their own warehouses and we receive deliveries from them a few times a week so if we don’t have it, we will get it quickly. Our team will always reach out to you if it’s not in current stock to ensure you know when it will arrive (mostly within 2-3 days).
Returns and Warranty
Returning an item:
Home Essentials makes returns easy by letting you return your purchase to us within 100 days for a full refund or exchange. All you have to do is get it back to us. Please note that for us to accept a return, the product just needs to be unopened, unused, undamaged and in the original packaging.
Change of mind:
If you receive your order and have a change of mind, you can return your purchase to us within 100 days (from the date of purchase) for a full refund or exchange.
Please note to accept a return, the products need to be unopened, unused, undamaged and in the original packaging. If your returned product does not meet these requirements, we contact you to discuss.
Arrange your return in 3 steps:
Step 1: Contact our friendly customer care team.
Step 2: Post your product back to us or drop it off at our
store. (Postage is not covered by Home Essentials).
Step 3: Once we receive your returned product, we will
process your refund within 24-48 hours.
Contact details:
Email – enquiry@homeessentials.co.nz
Phone – 09 218 7498
Address – Unit O, 18 Link Drive, Wairau Valley 0627
Damaged Package:
If your package arrives looking a bit worse for wear, please give us a call at 09 218 7498 within 48 hours of receiving your package. Our customer care team will organise a replacement for you right away. If your item was damaged in transit, please keep all the original packaging (including the courier bag/box).
Faulty Product / Warranty:
We make it a priority to quality-check all items when we are processing orders. We are sorry to hear that any of our customers receive a product that is faulty.
If you feel that your product is not working as it should or has a manufacturing defect, please call our customer services team to report the issue. The next step will be either to drop the product into our store or post it to us at Unit O, 18 Link Drive, Wairau Valley 0627.
When we receive the faulty product, we are required to send the product and/or photos of it to our suppliers for assessment. This is a condition under the manufacturer’s warranty.
All our suppliers are New Zealand-based suppliers so it will not take too long and we will always keep you updated on the process. Once the issue has been assessed and deemed to be a manufacturing fault by our suppliers, we will then contact you immediately and replace or refund the product.
If it is deemed to be faulty due to misuse, then we will contact you to discuss a suitable solution. Please note that the freight cost will be refunded if it is deemed a manufacturer’s fault however if it isn’t then we will ask you to cover the freight cost.