Skip to content

Scanpan Classic Induction Fry Pan - 20cm

SKU 17240
Original price $199.00 - Original price $199.00
Original price
$199.00
$199.00 - $199.00
Current price $199.00

This Classic Induction 20cm Fry Pan has the latest, new and exclusive Stratanium non-stick coating. The revolutionary coating combines exceptional non-stick properties, wear resistance and unique frying properties in one. Hand crafted in Denmark from environmentally friendly, 100% recycled aluminium, PFOA free, oven safe to 260°C with even heat distribution and unsurpassed durability. The heat resistant handles are fixed to the body using a patented system without rivets, screws or springs, making clean up easy after cooking. Can be used straight from the cooktop to the oven. Read more

This Classic Induction 20cm Fry Pan has the latest, new and exclusive Stratanium non-stick coating. The revolutionary coating combines exceptional non-stick properties, wear resistance and unique frying properties in one. Hand crafted in Denmark from environmentally friendly, 100% recycled aluminium, PFOA free, oven safe to 260°C with even heat distribution and unsurpassed durability. The heat resistant handles are fixed to the body using a patented system without rivets, screws or springs, making clean up easy after cooking. Can be used straight from the cooktop to the oven.

Features:

  • Designed and Made in Denmark
  • Exclusive Stratanium non-stick surface
  • Designed for use on all cooktops including induction
  • Squeeze cast aluminium for quick and even heat distribution
  • Guaranteed not to warp
  • Ovenproof to 260°C
  • Suitable for metal utensils
  • Bakelite handle with patented handle assembly 
  • PFOA free
  • 10 year warranty against manufacturing defects

Maintenance & Care:

  • Take care not to overheat the product, this will reduce the non-stick effect (overheating is not covered by warranty).
  • Using an aerosol spray is not recommended as it burns at lower temperatures.
  • Heat the product to medium heat for a few minutes before frying either with or without oil
  • The product is best cleaned when still warm. Leave to cool for 5 minutes before washing in hot water with washing up liquid. Use a soft nylon scourer and vigorously scrub the pan with hot soapy water, ensuring all food fat and residue is removed. Never use harsh or abrasive cloths or cleaning liquids/pastes.
  • Whilst dishwasher safe, SCANPAN will always recommend hand washing to extend the life of the product.
Shipping

Shipping Costs:

Free shipping for orders over $150!

These are our current shipping charges below:

Auckland (Orewa to Pokeno) - $8
Auckland Waiheke Island (Waiheke can incur an extra charge for bulky items - our team will get in touch if needed - see below) - $20
North Island Urban - $9
North Island Rural - $11
South Island Urban - $11
South Island Rural - $16.50

We know there's nothing more exciting than your online order arriving on your doorstep as quickly as possible which is why we try our very best to process all orders on the day they are placed!

While we try to have most products in our store and warehouse at all times if the product is not in stock we will order from our New Zealand-based suppliers. We will contact you to advise you of this and inform you of any delivery delays.

We focus on keeping our product prices as low as possible rather than building shipping costs into the price and then offering "free" shipping on everything. These fees are not about making money but simply recouping the shipping costs particularly for larger items.

NZ Islands Courier Charges:

If you order with us and live on a NZ Island like Waiheke and Great Barrier etc our customer care team will contact you immediately to discuss freight charges/options.

We focus on keeping our product prices as low as possible rather than building shipping costs into the price and then offering "free" shipping on everything. We therefore pay the courier fees ourselves however the fees to the Island communities have become so exorbitant we can't cover all of those costs and will discuss options.

Bulky Items:

Additional charges may also apply to bulky orderthat measure outside the normal courier package parameters. Our friendly customer care team will contact you right away if this is the case.

Processing Times:

All orders are processed during business hours (9 am – 5 pm Monday to Friday.) Orders made on weekends and public holidays will be processed the next business day.

While we try to have most products in our store and warehouse at all times if the product is not in stock we will order from our New Zealand-based suppliers. We will contact you to advise you of this and inform you of any delivery delays.

Track and trace:

We work exclusively with NZ Couriers for delivery. Once your package has left our building and been scanned on board by the courier you will receive an automated email from us with your track and trace details so you can follow its progress.

Please note: queries for missing/lost items must be completed within 14 days of despatch and queries for damaged items within 7 days of delivery. If you do not lodge a query with us within these time frames, we will be unable to make a claim with NZ Couriers.

Stock Availability

Although we are a family owned and run business with finite resources we do try and stock a broad range of products in our store and warehouse. With over 115 brands and 6,000 products sometimes we rely on our supplier partners and their warehouses to access some stock. If we don’t have a product in stock when you order it, we will do everything we can to get it as fast as possible for you.

All of our suppliers (apart from one) are New Zealand based with their own warehouses and we receive deliveries from them a few times a week so if we don’t have it, we will get it quickly. Our team will always reach out to you if it’s not in current stock to ensure you know when it will arrive (mostly within 2-3 days).

Returns and Warranty

Returning an item:

Home Essentials makes returns easy by letting you return your purchase to us within 100 days for a full refund or exchange. All you have to do is get it back to us. Please note that for us to accept a return, the product just needs to be unopened, unused, undamaged and in the original packaging.

Change of mind:

If you receive your order and have a change of mind, you can return your purchase to us within 100 days (from the date of purchase) for a full refund or exchange.

Please note to accept a return, the products need to be unopened, unused, undamaged and in the original packaging. If your returned product does not meet these requirements, we contact you to discuss.

Arrange your return in 3 steps:

Step 1: Contact our friendly customer care team.

Step 2: Post your product back to us or drop it off at our
store. (Postage is not covered by Home Essentials).

Step 3: Once we receive your returned product, we will
process your refund within 24-48 hours.

Contact details:

Email – enquiry@homeessentials.co.nz

Phone – 09 218 7498

Address – Unit O, 18 Link Drive, Wairau Valley 0627

Damaged Package:

If your package arrives looking a bit worse for wear, please give us a call at 09 218 7498 within 48 hours of receiving your package. Our customer care team will organise a replacement for you right away. If your item was damaged in transit, please keep all the original packaging (including the courier bag/box).

Faulty Product / Warranty:

We make it a priority to quality-check all items when we are processing orders. We are sorry to hear that any of our customers receive a product that is faulty.

If you feel that your product is not working as it should or has a manufacturing defect, please call our customer services team to report the issue. The next step will be either to drop the product into our store or post it to us at Unit O, 18 Link Drive, Wairau Valley 0627.

When we receive the faulty product, we are required to send the product and/or photos of it to our suppliers for assessment. This is a condition under the manufacturer’s warranty.

All our suppliers are New Zealand-based suppliers so it will not take too long and we will always keep you updated on the process. Once the issue has been assessed and deemed to be a manufacturing fault by our suppliers, we will then contact you immediately and replace or refund the product.

If it is deemed to be faulty due to misuse, then we will contact you to discuss a suitable solution. Please note that the freight cost will be refunded if it is deemed a manufacturer’s fault however if it isn’t then we will ask you to cover the freight cost.

Customer Reviews

Based on 1 review
100%
(1)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
J
Jevon
Great little fry pan

Works as promised. Feels solid. Heats evenly. Durable and resists even metal utensils. Very practical.

Dispatch Information

Store Pick Up Only – these products are particularly fragile and despite significant effort over the years to protect them when couriering we still encountered multiple breakages and therefore have chosen to no longer courier these items.

Ships 2-4 days – we pick these products up from our local suppliers twice a week and then send to you.

Ships 5-8 days – we order these products from our suppliers in Australia twice a week and then send to you on the same day they arrive in our store.

Special Order – This product is ordered as a one off with our European suppliers. They can take a few months to arrive. When you purchase we will be in touch with you within 24 hours to discuss.

Pre-Order - This product is currently out of stock or soon to be released by our supplier. Buying today will secure your order from our first delivery. We would usually expect these products to be in our store within 10-14 days. When you purchase we will be in touch with you within 24 hours to discuss.

×