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Instant Pot Duo Crisp with Ultimate Lid - 6.5L

SKU 140-0060-01
Save 27% Save 27%
Original price $479.99
Original price $479.99 - Original price $479.99
Original price $479.99
Current price $350.00
$350.00 - $350.00
Current price $350.00

No more switching lids! The Instant Pot® Duo Crisp with Ultimate Lid combines the best of smart pressure cooking with air frying, using a single lid for all cooking! This Duo Crisp is simple to use, with a large LCD display that includes status messages to guide you through cooking programmes. The advanced steam release is simple, with a release button on the control panel and messages letting you know when to open and close the lid. And it’s whisper quiet, with an advanced steam release design for a simpler venting experience. With 13 different cooking functions, you can pressure cook for fast, healthy meals or slow cook for deep flavour, and then air fry for the perfect crisp. Plus, the stainless steel inner pot is dishwasher safe so clean up is simple. Discover Amazing with an Instant Pot Duo Crisp with Ultimate Lid! Read more

No more switching lids! The Instant Pot® Duo Crisp with Ultimate Lid combines the best of smart pressure cooking with air frying, using a single lid for all cooking! This Duo Crisp is simple to use, with a large LCD display that includes status messages to guide you through cooking programmes. The advanced steam release is simple, with a release button on the control panel and messages letting you know when to open and close the lid. And it’s whisper quiet, with an advanced steam release design for a simpler venting experience. With 13 different cooking functions, you can pressure cook for fast, healthy meals or slow cook for deep flavour, and then air fry for the perfect crisp. Plus, the stainless steel inner pot is dishwasher safe so clean up is simple. Discover Amazing with an Instant Pot Duo Crisp with Ultimate Lid!

Features:

  • 13-in-1: pressure cook, air fry, sauté, steam, slow cook, sous vide, roast, grill, bake, dehydrate, yogurt, proof and keep warm 
  • One ultimate lid for pressure cooking and air frying without needing to switch lids
  • Large LCD display with step-by-step cooking instructions and "OK TO OPEN LID" notification makes cooking simple and easy
  • Advanced whisper quiet steam release technology for quieter release plus a steam release button on the control panel 
  • EvenCrisp™ technology gives you the crunch and tenderness of deep frying with 95% less oil
  • Up to 70% faster pressure cooking than other cooking methods
  • Protective inner cover in the lid helps keep the air frying element clean and safe from splashes during pressure cooking
  • Dishwasher safe stainless steel inner pot,  air fryer basket, air fryer basket  base, stainless steel steam rack and pressure cooking cover  (multi-cooker base and lid are not dishwasher safe)
  • Large capacity stainless steel inner pot  serves up to 6 servings, perfect for families, meal prep and batch cooking
  • 11+ built-in safety features including Overheat Protection, safe locking lid and more for added peace of mind
  • Accessories include  air fryer basket, air fryer basket base, stainless steel steam rack and pressure cooking cover
  • Worry free with BPA/PFOA/PTFE-free cooking
  • Discover Amazing recipes, tips and more with the free Instant Brands Connect app!

When the Instant Pot first became a cultural phenomenon and kitchen must-have, it revolutionized home cooking for a global community of food lovers whose passion has since inspired countless recipes, books, and online forums.  The company’s main goal is to make Instant Pot products known around the world as providing the “best kitchen experience by offering unsurpassed user interface design and connected technologies”. A lofty goal but as the company continues to develop, design and release lots of fantastic new products we believe they are certainly well on their way.

Shipping

Shipping Costs:

Free shipping for orders over $150!

These are our current shipping charges below:

Auckland (Orewa to Pokeno) - $8
Auckland Waiheke Island (Waiheke can incur an extra charge for bulky items - our team will get in touch if needed - see below) - $20
North Island Urban - $9
North Island Rural - $11
South Island Urban - $11
South Island Rural - $16.50

We know there's nothing more exciting than your online order arriving on your doorstep as quickly as possible which is why we try our very best to process all orders on the day they are placed!

While we try to have most products in our store and warehouse at all times if the product is not in stock we will order from our New Zealand-based suppliers. We will contact you to advise you of this and inform you of any delivery delays.

We focus on keeping our product prices as low as possible rather than building shipping costs into the price and then offering "free" shipping on everything. These fees are not about making money but simply recouping the shipping costs particularly for larger items.

NZ Islands Courier Charges:

If you order with us and live on a NZ Island like Waiheke and Great Barrier etc our customer care team will contact you immediately to discuss freight charges/options.

We focus on keeping our product prices as low as possible rather than building shipping costs into the price and then offering "free" shipping on everything. We therefore pay the courier fees ourselves however the fees to the Island communities have become so exorbitant we can't cover all of those costs and will discuss options.

Bulky Items:

Additional charges may also apply to bulky orderthat measure outside the normal courier package parameters. Our friendly customer care team will contact you right away if this is the case.

Processing Times:

All orders are processed during business hours (9 am – 5 pm Monday to Friday.) Orders made on weekends and public holidays will be processed the next business day.

While we try to have most products in our store and warehouse at all times if the product is not in stock we will order from our New Zealand-based suppliers. We will contact you to advise you of this and inform you of any delivery delays.

Track and trace:

We work exclusively with NZ Couriers for delivery. Once your package has left our building and been scanned on board by the courier you will receive an automated email from us with your track and trace details so you can follow its progress.

Please note: queries for missing/lost items must be completed within 14 days of despatch and queries for damaged items within 7 days of delivery. If you do not lodge a query with us within these time frames, we will be unable to make a claim with NZ Couriers.

Stock Availability

Although we are a family owned and run business with finite resources we do try and stock a broad range of products in our store and warehouse. With over 115 brands and 6,000 products sometimes we rely on our supplier partners and their warehouses to access some stock. If we don’t have a product in stock when you order it, we will do everything we can to get it as fast as possible for you.

All of our suppliers (apart from one) are New Zealand based with their own warehouses and we receive deliveries from them a few times a week so if we don’t have it, we will get it quickly. Our team will always reach out to you if it’s not in current stock to ensure you know when it will arrive (mostly within 2-3 days).

Returns and Warranty

Returning an item:

Home Essentials makes returns easy by letting you return your purchase to us within 100 days for a full refund or exchange. All you have to do is get it back to us. Please note that for us to accept a return, the product just needs to be unopened, unused, undamaged and in the original packaging.

Change of mind:

If you receive your order and have a change of mind, you can return your purchase to us within 100 days (from the date of purchase) for a full refund or exchange.

Please note to accept a return, the products need to be unopened, unused, undamaged and in the original packaging. If your returned product does not meet these requirements, we contact you to discuss.

Arrange your return in 3 steps:

Step 1: Contact our friendly customer care team.

Step 2: Post your product back to us or drop it off at our
store. (Postage is not covered by Home Essentials).

Step 3: Once we receive your returned product, we will
process your refund within 24-48 hours.

Contact details:

Email – enquiry@homeessentials.co.nz

Phone – 09 218 7498

Address – Unit O, 18 Link Drive, Wairau Valley 0627

Damaged Package:

If your package arrives looking a bit worse for wear, please give us a call at 09 218 7498 within 48 hours of receiving your package. Our customer care team will organise a replacement for you right away. If your item was damaged in transit, please keep all the original packaging (including the courier bag/box).

Faulty Product / Warranty:

We make it a priority to quality-check all items when we are processing orders. We are sorry to hear that any of our customers receive a product that is faulty.

If you feel that your product is not working as it should or has a manufacturing defect, please call our customer services team to report the issue. The next step will be either to drop the product into our store or post it to us at Unit O, 18 Link Drive, Wairau Valley 0627.

When we receive the faulty product, we are required to send the product and/or photos of it to our suppliers for assessment. This is a condition under the manufacturer’s warranty.

All our suppliers are New Zealand-based suppliers so it will not take too long and we will always keep you updated on the process. Once the issue has been assessed and deemed to be a manufacturing fault by our suppliers, we will then contact you immediately and replace or refund the product.

If it is deemed to be faulty due to misuse, then we will contact you to discuss a suitable solution. Please note that the freight cost will be refunded if it is deemed a manufacturer’s fault however if it isn’t then we will ask you to cover the freight cost.

Dispatch Information

Store Pick Up Only – these products are particularly fragile and despite significant effort over the years to protect them when couriering we still encountered multiple breakages and therefore have chosen to no longer courier these items.

Ships 2-4 days – we pick these products up from our local suppliers twice a week and then send to you.

Ships 5-8 days – we order these products from our suppliers in Australia twice a week and then send to you on the same day they arrive in our store.

Special Order – This product is ordered as a one off with our European suppliers. They can take a few months to arrive. When you purchase we will be in touch with you within 24 hours to discuss.

Pre-Order - This product is currently out of stock or soon to be released by our supplier. Buying today will secure your order from our first delivery. We would usually expect these products to be in our store within 10-14 days. When you purchase we will be in touch with you within 24 hours to discuss.

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