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Pacsafe Metrosafe X anti-theft 11L Commuter Backpack - Black
Need today? Please call us to see if pick up is available at our Wairau Valley store today as our stock changes daily (if we have sold out new stock will only be days away)
The popular commuter backpack design in a more compact size. This ultra slim profile allows for easy movements through busy areas such as subway, city, and airports. This bag is the perfect companion for city dwellers and considered commuters. The 11L capacity of this anti-theft backpack holds more than you think. It fits a 13" laptop and tablet in separate soft padded compartments, and is packed with pockets for organisation for all your gadgets, cables, and on-the-go gear. Not only is the bag packed with function, it’s packed full of Pacsafe security features. Read more
The popular commuter backpack design in a more compact size. This ultra slim profile allows for easy movements through busy areas such as subway, city, and airports. This bag is the perfect companion for city dwellers and considered commuters. The 11L capacity of this anti-theft backpack holds more than you think. It fits a 13" laptop and tablet in separate soft padded compartments, and is packed with pockets for organisation for all your gadgets, cables, and on-the-go gear. Not only is the bag packed with function, it’s packed full of Pacsafe security features.
Made with 23 recycled plastic bottles.
Features:
- Made from recycled PET for sustainability
- Water repellent shell fabric
- 11L, Ultra-compact backpack for commuting urban professionals
- Quick access zipper pocket on the shoulder strap for AirPods and 1 card slot inside for transit card
- Luggage slip slides over luggage handles to keep your bag balanced on your wheeled bag
- Fits an 11"iPad Pro and most 11" tablets in a padded sleeve for extra protection
- Fits a 13" Mac BookPro and most 13" laptops in a padded sleeve for extra protection
- Unique sideways opening for easy access to your belongings
- Hidden storage pocket for extra security
- Attachment points on shoulder strap for small items like phone
- pouches or reusable water bottles
- Internal pockets to keep your gear organized
- Internal attachment point for wallets and keys
- Pen loop for easy storage
- Side pocket(s) for quick access to a reusable water bottle or small umbrella
Anti-Theft Technology:
- RFIDsafe blocking pockets and material
- PopNLock security clip
- Carrysafe slashguard strap with Dyneema
- eXomesh slashguard
- Roobar Sport locking system
- Puncture resistant ToughZip
- Secure zip tab
Specification:
- Volume: 11 litres
- Height: 37cm
- Width: 26cm
- Depth: 10cm
- Weight: 760g
- Backpack Strap Length (max-min): 92-57 cm
- Main Materials: 750D Recycled polyester, Water resistant 1000mm, PFC free
- Lining Materials: 150D Recycled polyester, water resistant 1,000mm. PFC free
The original in anti-theft carry solutions. For over 25 years PacSafe has been delivering peace of mind to customers the world over. As the pioneers and leaders of anti-theft technology for travellers, they deliver smart innovations that help secure people's valuables when they are on the go. With a fastidious focus on protecting your bag, protecting your belongings and protecting your identity they have you covered. By placing customer’s needs first, their technology, aesthetic and craftsmanship of their extraordinary product range will empower them with confidence for every journey. As if you needed another reason to purchase a Pacsafe product but 1% of all Pacsafe sales go towards turtle conservation the world over.
Shipping
Shipping Costs:
Free shipping for orders over $150!
These are our current shipping charges below:
Auckland (Orewa to Pokeno) - $8
Auckland Waiheke Island (Waiheke can incur an extra charge for bulky items - our team will get in touch if needed - see below) - $20
North Island Urban - $9
North Island Rural - $11
South Island Urban - $11
South Island Rural - $16.50
We know there's nothing more exciting than your online order arriving on your doorstep as quickly as possible which is why we try our very best to process all orders on the day they are placed!
While we try to have most products in our store and warehouse at all times if the product is not in stock we will order from our New Zealand-based suppliers. We will contact you to advise you of this and inform you of any delivery delays.
We focus on keeping our product prices as low as possible rather than building shipping costs into the price and then offering "free" shipping on everything. These fees are not about making money but simply recouping the shipping costs particularly for larger items.
NZ Islands Courier Charges:
If you order with us and live on a NZ Island like Waiheke and Great Barrier etc our customer care team will contact you immediately to discuss freight charges/options.
We focus on keeping our product prices as low as possible rather than building shipping costs into the price and then offering "free" shipping on everything. We therefore pay the courier fees ourselves however the fees to the Island communities have become so exorbitant we can't cover all of those costs and will discuss options.
Bulky Items:
Additional charges may also apply to bulky orderthat measure outside the normal courier package parameters. Our friendly customer care team will contact you right away if this is the case.
Processing Times:
All orders are processed during business hours (9 am – 5 pm Monday to Friday.) Orders made on weekends and public holidays will be processed the next business day.
While we try to have most products in our store and warehouse at all times if the product is not in stock we will order from our New Zealand-based suppliers. We will contact you to advise you of this and inform you of any delivery delays.
Track and trace:
We work exclusively with NZ Couriers for delivery. Once your package has left our building and been scanned on board by the courier you will receive an automated email from us with your track and trace details so you can follow its progress.
Please note: queries for missing/lost items must be completed within 14 days of despatch and queries for damaged items within 7 days of delivery. If you do not lodge a query with us within these time frames, we will be unable to make a claim with NZ Couriers.
Stock Availability
Although we are a family owned and run business with finite resources we do try and stock a broad range of products in our store and warehouse. With over 115 brands and 6,000 products sometimes we rely on our supplier partners and their warehouses to access some stock. If we don’t have a product in stock when you order it, we will do everything we can to get it as fast as possible for you.
All of our suppliers (apart from one) are New Zealand based with their own warehouses and we receive deliveries from them a few times a week so if we don’t have it, we will get it quickly. Our team will always reach out to you if it’s not in current stock to ensure you know when it will arrive (mostly within 2-3 days).
Returns and Warranty
Returning an item:
Home Essentials makes returns easy by letting you return your purchase to us within 100 days for a full refund or exchange. All you have to do is get it back to us. Please note that for us to accept a return, the product just needs to be unopened, unused, undamaged and in the original packaging.
Change of mind:
If you receive your order and have a change of mind, you can return your purchase to us within 100 days (from the date of purchase) for a full refund or exchange.
Please note to accept a return, the products need to be unopened, unused, undamaged and in the original packaging. If your returned product does not meet these requirements, we contact you to discuss.
Arrange your return in 3 steps:
Step 1: Contact our friendly customer care team.
Step 2: Post your product back to us or drop it off at our
store. (Postage is not covered by Home Essentials).
Step 3: Once we receive your returned product, we will
process your refund within 24-48 hours.
Contact details:
Email – enquiry@homeessentials.co.nz
Phone – 09 218 7498
Address – Unit O, 18 Link Drive, Wairau Valley 0627
Damaged Package:
If your package arrives looking a bit worse for wear, please give us a call at 09 218 7498 within 48 hours of receiving your package. Our customer care team will organise a replacement for you right away. If your item was damaged in transit, please keep all the original packaging (including the courier bag/box).
Faulty Product / Warranty:
We make it a priority to quality-check all items when we are processing orders. We are sorry to hear that any of our customers receive a product that is faulty.
If you feel that your product is not working as it should or has a manufacturing defect, please call our customer services team to report the issue. The next step will be either to drop the product into our store or post it to us at Unit O, 18 Link Drive, Wairau Valley 0627.
When we receive the faulty product, we are required to send the product and/or photos of it to our suppliers for assessment. This is a condition under the manufacturer’s warranty.
All our suppliers are New Zealand-based suppliers so it will not take too long and we will always keep you updated on the process. Once the issue has been assessed and deemed to be a manufacturing fault by our suppliers, we will then contact you immediately and replace or refund the product.
If it is deemed to be faulty due to misuse, then we will contact you to discuss a suitable solution. Please note that the freight cost will be refunded if it is deemed a manufacturer’s fault however if it isn’t then we will ask you to cover the freight cost.